FAQ's: Frequently Asked Questions
Do I need a ticket to visit Polly’s Petal Patch?
Yes, if you plan to enter the flower garden. All U-Picks are now ticketed to help us manage crowds, protect our flowers, and make sure everyone who comes to pick has a great experience.
You do not need a ticket to shop our visiting vendors outside of the garden.
What tickets are available?
🌸 Small U-Pick — $20
Includes one small jar of flowers + garden admission for you and one guest.
🌸 Large U-Pick — $25
Includes one large jar of flowers + garden admission for you and one guest.
🌿 Just Looking — $5
For anyone who would like to enter the garden but does not want their own jar.
Does everyone in my group need a ticket?
Each U-Pick jar includes admission for the person picking + one additional guest.
For example:
2 people + 1 jar = 1 U-Pick Ticket
3 people + 1 jar = 1 U-Pick Ticket + 1 Just Looking Ticket
4 people + 1 jar = 1 U-Pick Ticket + 2 Just Looking Tickets
If your group purchases multiple jars, each jar includes two garden admissions.
3 people + 2 jars = 2 U-Pick Tickets
5 people + 2 jars = 2 U-Pick Tickets + 1 Just Looking Ticket
Can I come just to shop the vendors?
Absolutely! Our vendors are open to everyone during public hours. You do not need a U-Pick or Just Looking ticket to shop with them.
A ticket is only required if you would like to enter the flower garden.
Why did you switch to tickets?
Our rules have changed, but the experience hasn’t. 💗
As Polly’s has grown, we’ve had days where an incredible number of people arrive within a very short period of time. Ticketing allows us to manage how many people are picking at once, prevent the garden from being picked out, and give our flowers time to replenish.
Most importantly, when you reserve a U-Pick ticket, we want you to be able to arrive knowing there are flowers waiting for you!
Do I need to arrive at my ticket time?
Yes. Tickets are for a specific one-hour U-Pick time. Please arrive during your reserved time so we can keep the garden comfortable and avoid overcrowding.
Your one-hour garden time begins at the time listed on your ticket, so we recommend arriving on time to enjoy your full U-Pick experience.
Can I stay longer than my ticket time?
Absolutely! The one-hour limit only applies to the flower garden.
Once your reserved hour is over, we ask that you exit the garden so the next group can begin their U-Pick.
You are more than welcome to stay at Polly’s afterward to shop our vendors, grab food or drinks, and enjoy the rest of the farm during our public hours. 🌸
Can I bring my own jar?
No. All U-Pick flowers must be picked into the jar provided with your ticket.
Our jar sizes help us manage how many flowers are harvested from the garden each day and make sure there are plenty of blooms for everyone who has reserved a U-Pick.
Please leave your own buckets, jars, and containers at home.
Are tickets refundable?
No. All tickets are nonrefundable.
Because we limit the number of guests allowed into the garden during each time slot and reserve that space specifically for you, we are unable to offer refunds for missed or unused tickets.
Please double-check your date, time, and ticket selection before purchasing.
Can I buy a ticket when I arrive?
If tickets are still available, you may be able to purchase one online when you arrive. However, we cannot guarantee walk-up availability.
We strongly recommend reserving ahead of time, especially for weekends and special events.
What if U-Pick tickets sell out?
Once a time slot is sold out, we cannot allow additional guests into the garden for that time.
You can still come shop, eat, drink, and support our vendors without a garden ticket!
Can children come?
Of course! 🌸 Children are welcome in the garden.
For safety, children under 12 may not use our flower snips/scissors. An adult will need to cut their flowers for them.
Can I bring my dog?
No. We love animals, but pets are not permitted at Polly’s Petal Patch.
Can I bring alcohol?
No. Outside alcohol is not permitted during our public U-Picks.
What does my U-Pick ticket include?
Your ticket includes your selected jar, use of our flower snips, one hour of access to the U-Pick garden, and garden admission for you + one guest.
Vendors, food, drinks, and other purchases are sold separately unless your specific event ticket states otherwise.
Do I need to bring anything?
We recommend comfortable shoes, sunscreen, and bug spray. Polly’s is a working flower farm, so please dress accordingly!
We provide the jar and flower snips for your U-Pick.
What happens if it rains?
Because we are an outdoor flower farm, weather can affect U-Picks. If we need to close or make changes due to unsafe weather, we will communicate updates with ticket holders.
Where do I get tickets?
All available U-Pick dates and one-hour time slots will be posted through our website.
If a time is marked sold out, please choose another available time. We limit the number of tickets available for each time slot specifically to protect the garden and the experience of those who have reserved.
Thank you for helping us take care of the Patch! 🌸
Ticketing helps us protect our flowers, reduce overcrowding, and keep Polly’s the peaceful, happy experience we want it to be for everyone.
Our rules may have changed, but the experience hasn’t. You can still pick beautiful flowers, spend time at the farm, shop our vendors, grab something yummy, and enjoy Polly’s — we’re simply making sure there are enough flowers and space for everyone who comes to see us.
We are so grateful that so many of you want to spend your days among the flowers with us! 💗
